About All-American Septic
All-American Septic provides professional septic services in Durham, North Carolina.
π Business Hours
Services Offered
β Customer Reviews(12 reviews)
βSo I have nothing but great things to say about this company. First of all, I had a septic issue arise on a Sunday morning. I called and the dispatcher that answered was very professional and helpful. They sent a technician out way faster than I expected. Michael was amazing from start to finish. He quickly identified the issues we were having, and gave us the suggestions to fix it. His initial quote to us was spot on. We decided to move forward with the repair and asked when it could be done. He said "today". One fast call back to his office, he got the approval, and away he went. Wow, just wow. He started getting everything prepped in the pouring down rain, while his coworker was on his way with the materials needed. His partner Chase arrived and they got right to work. The weather did not make it an easy job as there was flooding going on around the area. Michael and Chase were determined to finish the job that day, not phased by the weather or other challenges they faced along the way. These guys finally finished around 11pm! They could have easily buttoned up what they could and came back a different day, but no, these guys were determined to finish the job. My hats off to these two guys and the company they work for. I can't thank them enough for their work ethic, hard work, and fantastic customer service. I can feel good about flushing my toilet now. 10/10 would recommend πβ
βJeff at All American Septic is a great technician and replaced our pump and diagnosed the issue quickly. Taught me some self maintenance as well and just overall friendly to work with. Iβve used them to pump our solids tank, jet our lines and other septic related issues. Handled all wiring needed and gave me valuable information for care. Warranty on the pump and service and happy to work with the rm in the future.β
βVery knowledgeable, reasonable, and professional. They solved or issue over the phone and came out to follow up for a very reasonable priceβ
βI had a very good experience with All American Septic. I called for routine pump service late on Thursday, and was scheduled for service on Monday between 9-11AM. On Monday, the technician, Jeff, called at 9:30 AM to confirm his 10 AM arrival. Jeff arrived on time in a very modern and clean pump truck. Smaller residential vehicle with a 1600 gallon capacity plus 100 gallons of on board fresh water (+/-). Very very low diesel fumes, and much quieter than other tank trucks. Jeff was clean cut, friendly and professional. He took time to answer my questions and review a chronic dirty effluent filter condition. Root cause is likely high water flow from daily whirlpool bathes coupled with a deep elevator shaft like septic tank. Water input and output is very close. No upsale pressure or subscription service pressure. No price surprises. Jeff gave me a quote for replacing a defective septic cap ($125). I cleaned the effluent filter myself, so the cost (paying by check) was $375 for pumping a 1200 gallon tank. Flawless execution - very pleased.β
βWe called this company after 2 bad experiences with other local septic companies. Michael was the technician sent to pump out our septic tank. He was very professional and gave me some tips on how to maintain the system and how often to call for service. I would highly recommend this company in need of septic service. Thank you for the great service!β
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