Baker Brothers Plumbing, Air & Electric

“Caleb and his assistant arrived just after 12:30 pm, removed and replaced, 2, upstairs, gas water heaters and were on their way just before 3 pm. Prior to work, they put down tarps to protect the floors and cleaned up well after completing the job. When I commented on how quickly and efficiently they competed their work, Caleb informed me they have multiple water heater teams who only install water heaters. While some companies may prefer the Jack of All Trades approach, in this case, the Master of ONE seems to be working out fine for Baker Brothers and their clients.”

“For starters the technician came 2 hours early. I have never had a plumber come early and I’m 79! He was neat and clean and spoke like an engineer! He confidently took care of my problems checking the main line first. His name is Ashton Rainwater. Highly recommend!!”

“Initial technician that came out for initial evaluation was very nice and helpful. However, the person who came out to do the actual job left without notifying us that our drain was damaged in the process of him declogging our tub. He also left a mess which was easily cleaned. But would’ve been nice to know I needed to get the drain of the tub replaced prior to him leaving. Called and spoke to company after realizing it and no offer was made for reimbursement or discount. Only thing that was offered was for additional technician to come out at a later date for another evaluation under warranty. Very disappointed with the service provided.”

“The two technicians responded within one hour of my call. They were efficient, knowledgeable, and courteous. They kept me informed of their findings and presented me with options for our situation. They were neat and made sure we understood the steps to take with our gas provider (Atmos) following Baker Bros. work. Thank you for a job done promptly and well.”

“Baker Brothers came and replaced my old water heater at a very fair price the day after I placed a call to them. The Plumbers that came to replace my water heater were courteous and professional, and got the job done very quickly, less than an hour and a half. I was very pleased with how easy everything went. Thank you for a job well done!”