Samples Septic Service

“I don't know if it was a personal matter or not but LEVY's customer service today was horrible. We've used Samples before and know they have good people on their teams but I DEFINITELY can't stand this guy. He basically just wanted to come in and destroy my yard all for HIS CONVENIENCE. We told him where the lid to the septic was, but he wanted to dig up the middle of our yard and cobblestone pathway anyway saying there's 3 more lids that he can work out of. Saying he's been doing this FOR YEARS and he's the professional. He was just acting all high and mighty looking down at us like we're stupid or we're the problem. Yeah well, I doubt he would have fixed up our yard and cobblestones after he was done digging and pumping! He would have probably just said I need to keep it clear like that for easy access WHEN WE'VE ALREADY TOLD YOU OF A PERFECTLY ACCESSIBLE LID WE'VE USED MULTIPLE TIMES BEFORE. He was just huffing and puffing every couple of seconds that we were SO CLOSE to telling him to LEAVE it and just go home but we needed the service and the Hispanic helper made it somewhat bearable. Just horrible experience with this Levy. His work was lacking as well (so much for a professional) The other team actually took their time washing off the gunk, and scraping the bottom and walls of the tank with this big scooper but this LEVY was above any of that. It was the other team that made me save Samples as one of my favorites but here comes Mr. Professional and just ruined their reputation in our eyes. We wanted to do some line work and field tests this summer but I'll definitely be looking elsewhere!”

“Levi and his crew are top notch. Called Sample Septic for a drainage field replacement and replacement lid and riser, they were able to come out fast and provide an estimate for service. The price was the best of any other companies in the area. These guy went above and beyond to get my aging system back in working condition. My man driving the backhoe was surgical with thing, was able to avoid a buried power line that wasn't mark, which provided power to my shed. Glad I was able to find these guys, straight forward and honest. Price came in at the estimate price, with no up charging. Will definitely be using and recommending in the future”

“The folks at Samples are honest, forthright, friendly, and good at their jobs. Needed my septic tank flushed. Started by calling one of their competitors, who advertised a cheap flat rate. That company got to my property and immediately started trying to take me for a ride, and the price more than tripled. Told them to leave and called Samples instead, and they did the job for exactly the price they quoted me, and they were helpful in the process. Do yourself a favor and avoid those other bait and switch companies. Samples clearly conducts themselves with integrity, and I will never call anyone else to service my septic tank again.”

“What an amazing experience! Mike and his team made everything so straightforward. I have an older house and had been dealing with septic system issues during the cold and rainy months. Fed up with the hassle, I asked Mike to install a new setup. He gave me the price upfront, and that’s exactly what I paid when the job was done. I was really impressed with the crew's professionalism and efficiency—they finished everything in just 24 hours. Unlike many other septic companies, Samples Septic actually shows up and takes care of business. They handled the entire process from beginning to end. Don’t waste your time with anyone else—call SAMPLES SEPTIC for all your septic needs!”

“Absolutely 5 stars for Samples Septic! Levi was our technician and he was fantastic. From the moment he arrived, he explained everything clearly and simply, making sure we understood the process and the pricing upfront. No hidden fees, just honest and transparent service. The customer service was truly awesome – responsive, friendly, and efficient. The service itself was fast and easy, and Levi's knowledge was evident. He answered all our questions thoroughly and left us feeling confident in the health of our septic system. Highly recommend!”