Jecker Excavating and Septic

“This is the first time we had used Jecker and we could not have been more pleased! From their receptionist to the servicemen they were informative, professional and answered all our questions! We would highly recommend them and we have learned that we must do this every 3 years to keep our septic system functioning! Thank you all for your excellent service!”

“Quick response called on Monday and septic tank was found riser installed and pumped out on Tuesday. All employees, very professional, very polite. And the cost was reasonable. We are new to the state and area. They were very informative on how the septic system works.”

“OUTSTANDING SERVICE PERFORMANCE COMMENDATION REPORT (1) Introduction: Please allow this document to This serves as ‘my emphatic commendation for the outstanding service these professionals performed ‘Technician Shawn Jecker & Jeremy Gray& Mr. Philpot’ (who late at night), was so professionally train to complete a significant repair on my septic system at my residence. The complexity and critical nature of my septic repairs lead to complete disruptive service at my home, backing up every potential outlet. However, Shawn Jecker & Jeremy Gray& Mr. Philpot’ not only mitigated the disruption but executed the correct procedure repair with such precision and efficiency that the result was flawless. (2) My personal Details of Outstanding Performance Shawn Jecker & Jeremy Gray & Mr. Philpot’ demonstrated exceptional technical skill and superior professionalism across all phases of the service call by: 1. Expertly Diagnosing with Clarity: Quickly and accurately diagnosed the root cause of the issue, clearly explaining the problem and the necessary steps for repair. Their communication was professional, jargon-free, and ensured I was fully informed and comfortable with the proposed solution. 2. Flawless Execution and Efficiency: The repair was executed with remarkable proficiency. Shawn Jecker & Jeremy Gray& Mr. Philpot’ worked cleanly and systematically, demonstrating mastery of the required mechanical and plumbing tasks. The job was completed in about 2.5 hours less time than anticipated / efficiently minimizing inconvenience to the household. 3. Site Management and Professionalism: Septic repair inherently involves a messy environment, yet the work area was meticulously contained throughout the process. Upon completion, the site was left in immaculate condition, demonstrating an exceptional commitment to customer property and attention to detail. This level of respect and care is truly rare in field service. 4. Exceptional Results: The system has been operating perfectly since the repair, confirming the high quality and permanence of Shawn Jecker & Jeremy Gray& Mr. Philpot work. These technician's performance reflects deep experience and dedication to getting the job right “the first time”. Conclusion and Recommendation Shawn Jecker & Jeremy Gray& Mr. Philpot’ performance on this service call was exemplary and represented Jecker Septic & excavating in the most professional manner, the very best in field expertise and customer care I’ve ever experienced. Their proficiency, clean working habits, and professional demeanor far exceeded expectations. I highly recommend Shawn Jecker & Jeremy Gray& Mr. Philpot’ receive formal recognition and commendation for their outstanding work. They are an invaluable asset to your company and a credit to the home repair profession.”

“Jecker, Septic Cleaning, and Repair - Borden, Indiana Date of Service: November 11 Nov 2025) This evaluation is submitted to recognize the outstanding professionalism, efficiency, and comprehensive repair work performed by Technician Bradley Philpot. Bradley was dispatched to evaluate and resolve a significant septic line blockage at my residence. Detailed Situation and Assessment Upon arrival, Bradley immediately began excavating the line running from the house to the septic tank. His assessment was rapid and accurate, uncovering the root cause of the blockage: a crack in the pipe that had allowed tissue paper to compile and create a severe obstruction. Execution and Resolution Bradley’s response was exemplary. He quickly went into action, demonstrating immense care while operating his excavator machine to ensure absolutely no additional damage was done to the existing lines or the surrounding property. The task involved complex and heavy work, including: Careful excavation and exposure of the damaged line. Complete replacement of all cracked pipes. Thorough cleaning of all associated traps. Remarkably, Bradley accomplished this extensive and demanding repair by himself in approximately eight hours. This level of efficiency, coupled with a solo effort on a job of this magnitude, is nothing short of superb. Conclusion and Recognition The final outcome is exceptional; the water flow from the house to the septic tank is now flawless. Bradley Philpot represents the highest standard of service and technical skill at Jecker, Septic Cleaning, and Repair. I would highly recommend his work and request that he receive formal recognition for his superb service and continuous dedication to great work. He is a tremendous asset to your company.”

“We just received service today and I cannot say how happy we are with this company. Immediate call back from office personnel (Danelle sp?), clear instruction and set expectations on cost and when service would be provided. On the day of service, we received a call 30 minutes prior to their arrival. Austin was prompt, efficient and respectful of property. They will be our go to moving forward!!”